1. Managing Motor Fleet Safety Programs: Training for the Safety Director Unit 4 – Employee Injury/Illness Management Programs 0

2. Unit 4 Objectives Describe characteristics of effective employee injury/illness management programs Explain how to use Pareto charts to identify areas of focus for safety programs Identify strategies to successfully implement new return-to-work programs Identify strategies to prevent fraudulent workers’ compensation claims 1

3. Employee Injury/Illness Management Programs Injury prevention Early return to work Fraud deterrence Post-injury drug and alcohol testing Manager and supervisor training in reporting and managing on-the-job injuries 2

4. Injury and Accident Data 3

5. Pareto Charts Drivers’ Activities Causing Workers’ Compensation Claims Number of Claims 120 100 80 60 40 20 0 Handling Freight Struck by Object Fell Slipped Dropping/Hooking Pushed/Pulled Lifted/Moved Driving Exiting Tractor Collision 4

6. Employee Injury/Illness Management Programs Injury prevention Early return to work Fraud deterrence Post-injury drug and alcohol testing Manager and supervisor training in reporting and managing on-the-job injuries 5

7. How Time Away from the Job Affects the Outcome > 14 days When workers are away from the jobThen 60 % are in financial trouble > 6 months > 2 years > 1 year 25 % chance of return nearly 0 % chance of return 50 % chance of return 6

8. Implications of Return-to-Work Programs Savings Happier employees Fewer additional surgical procedures Allows company to monitor and control claim more effectively 7

9. Key Elements of a Return-to-Work Program Management commitment Injury management coordinator Accurate job descriptions Communication Medical provider Progressive work hardening Medical provider support and communication 8

10. Most Productive Transitional Assignments 1)Same department, same job 2)Same department, different job 3)Different department, same job 4)Different department, different job 9

11. Sample Temporary Work Assignments Answer the phone Gate guard Inventory Billing General cleaning/pickup (interior/exterior) Minor repairs Clean computers and typewriters Wash vehicles Quality audits Clerical work Guard duty Safety assistant Trace hot freight Housekeeping (yard, parking lot) Safety meetings Customer service Inbound/outbound office help Supervisor helper Dock/yard maintenance Input computer data Sweeping (int/ext) Empty trash cans Inventory and restock supplies Refuel, vehicles Equipment inspection Filing Bill running Equipment maintenance Load checking Work for public service entities 10

12. Questions? 11