1. Communications and stakeholder engagement Julia Mackisack

2. Communications  Commission’s website and our internal intranet  Media relations  Public affairs  Publications  Quick guides  Fortnightly newsletter  Events

3. Licensing objectives  To keep crime out of gambling  To keep gambling fair and open  To protect children and other vulnerable people.

4. Statistics  Licence holders:  nearly 500 society lotteries  36 ELMs  British Gambling Prevalence Survey 2010:  1 in 4 people in Britain took part in lottery (excl-NL) during the past year  Contact centre queries:  nearly 24,000 5,000 about lotteries

5. Hospice Lotteries Association  HLA representatives  Regular contact with the Commission  Annual meeting with Commission directors

6. Working together  Low cost licence to cover remote sales  Promotion of multiple society lotteries under a single brand  Production of advice notes and quick guides

7. Engagement with other bodies  Adviser to government  Co-regulatory role with licensing authorities:  LA liaison unit  Guidance to LAs  Advice  Regular newsletter

8. Two way engagement  Commission confidential hotline 0121 230 6655

9. Multiple society lotteries  Outcome of recent court case –  A question for government/parliament -  Should multiple society lotteries be permitted ?  Commission review of Health Lottery underway

10. DCMS select committee report  Report published in July 2012  Some misunderstandings to be rectified

11. Communication and engagement  Better understanding of the law  Better compliance  Fewer problems for hospice lottery organisers and for the Commission

12. Questions ?