1. T/TAC 2: Barbara Finn Tabitha Parchment Monisha Tripathy Jocelyn Tyler Nantana Wongtanasirikul

2. Where we left off… Confirmation/Revisions of Current Design Confirmation of Scope VDOE Representative to Confirm Future Design Decisions T/TAC Online Presentation

3. Confirmation/Revisions of Current Design Positive feedback from VDOE Confirmation of Scope Scope narrowed to LIP proposal search engine VDOE Representative to Confirm Future Design Decisions Bi-monthly meeting with client T/TAC Online Presentation

4. Database

5. T/TAC Online Presentation The database team was assigned the task of: Developing the backend of the ‘School Improvement’ tab Existing Schema available ‘School Improvement’ table schema: Entity/Relationships Forward thinking Iterative Rapid Development Process Analysis Design Development Implementation Evaluation

6. T/TAC Online Presentation Analysis:

7. T/TAC Online Presentation Design:

8. T/TAC Online Presentation Re-visited Analysis : Process communication Procedure 7 Section proposal document Budget Form Expenditure Accounts Evaluation Rubric

9. T/TAC Online Presentation Development:

10. T/TAC Online Presentation Development: Category = Proposals table Sub-Category = Proposals table Goal = Section1 table Region = School table School type = School table School division = School table TTAC region = School table

11. T/TAC Online Presentation Implementation: http://atlab.gmu.edu/lip/index.htm

12. T/TAC Online Presentation Implementation:

13. T/TAC Online Presentation Evaluation: No spell check Small input boxes No formatting available

14. Front-End

15. T/TAC Online Presentation Flowchart

17. Iterative Development Rapid prototyping method –Cross-checking, reworking of prototype drafts –Approval and collaboration with clients Tools Used: PowerPoint HTML

18. T/TAC Online Presentation First Draft Phase: Advanced Search

19. T/TAC Online Presentation

29. Fourth Draft Phase: Advanced Search http://immersion.gmu.edu/ttac/spring2004/group2/NewPrototype/new/school.html

30. T/TAC Online Presentation Front-End Development Category Search Keyword Search Advanced Search HTML draft: http://immersion.gmu.edu/ttac/spring2004/group2/NewPrototype/ne w/school.html

31. T/TAC Online Presentation Iterative Development Rapid prototyping method –Meetings with Pat –Cross-checking of iterative drafts Tools Used: PowerPoint HTML

32. Formative Evaluation

33. T/TAC Online Presentation Formative Evaluation is used to: To identify the strengths and weaknesses while they are still in the development stage of design To verify the completeness of the information To determine if users can easily locate information

34. T/TAC Online Presentation Evaluation School Improvement Page: The purpose of this formative evaluation is to get a complete assessment of the prototype in order to confirm and/or advance the initial design of the local improvement plan data search system

35. Evaluation Strategy Formative Evaluation Expert Review Small Group One-to-One Self-Evaluation T/TAC Online Presentation

36. Expert review: The purpose of our expert review is to verify that the content is correct, the design is proceeding in the right direction, and that the categories and terms are clear,

37. T/TAC Online Presentation Expert Reviewers: Dr. Michael Behrmann, Dr. Patricia Abrams, Dr. Shuangbao Wang. Methods used: (1) notes, (2) questionnaire, and (3) interviews

38. T/TAC Online Presentation One to one: The purpose of this stage of evaluation is to verify the program's responsiveness, and flexibility.

39. T/TAC Online Presentation One to One Reviewers: Various volunteers Methods used: (1) tests and (2) field notes

40. T/TAC Online Presentation Self-Evaluation : The purpose of this stage of evaluation is to verify the program's responsiveness, and flexibility. To check for errors.

41. T/TAC Online Presentation Self-Evaluation : TTAC 2 Methods used : ( 1) tests and (2) notes

42. T/TAC Online Presentation Small group: The purpose of small group evaluation is to check how well the instruction works with more varied learner, and to see how well the instruction teaches without the designer’s intervention

43. T/TAC Online Presentation Small Group : Technical Assistants from the Virginia Department Of Education Methods Used: (1) tests, (2) field notes, (3) questionnaires, and (4) observation.

44. T/TAC Online Presentation Expert Review

45. T/TAC Online Presentation How might you use this system in your work? What should we consider in the design of the system to ensure that TAs can search for information easily? What should we consider in the design of the system to ensure that the public can find information easily?

46. T/TAC Online Presentation What is your overall opinion of the system? Dr. Behrmann : You guys have really done a great job. I am pleased. You are on target. Dr. Pat Abrams : The system is friendly to use and easy to follow.

47. Usability

48. Purpose of usability testing: To verify if the system provides all the performance support tools that the users require to perform a given task. (i.e. print, email, download etc.) To verify that the format, categories, and navigation of the website are organized correctly. To verify the ease of use and understanding of the three search options intended to help the user locate specific information on local improvement projects/state-operated programs T/TAC Online Presentation

49. Usability testing methods: Expert review One to one Self evaluation Small group T/TAC Online Presentation

50. Usability Schedule: Feb 11,04 - Determine test audience. Begin recruitment for usability Feb 23, 04 - Write first version of script; construct test tasks / scenarios; schedule practice tests March 03 to March 26, 04 – expert review, one to one, self evaluation of prototype March 29, 04 – Small group usability testing at Richmond, VA March 30 to April 15, 04 – Combined analysis, wrote recommendations, presented changes to the programmer T/TAC Online Presentation

51. Usability tests Usability Testing Expert Review Small Group One-to-One Self-Evaluation T/TAC Online Presentation

52. Usability Testing at Richmond – Small Group Who did we test? Technical Assistants VDOE Staff Members What did we do? Usability tests were administered on 6 users for an hour. A set of tasks, scenarios were given and a questionnaire for the participants to complete at the end. T/TAC Online Presentation

53. Usability test instruments Scenarios Observations Questionnaire Led to Results T/TAC Online Presentation

54. Overall Usability results: The system was considered easy to use, very user friendly with relevant data fields Easy to access and would assist administrators in writing LIP proposals All 3 search options were useful especially advanced search option T/TAC Online Presentation

55. Overall Usability results: Layout of the system was considered to be extremely easy to follow Technology assisted the users in finding information especially for those who did not consider themselves as “Techno wizards” Design team was praised for the “great work” done in creating a tool that would provide easy access to information across divisions T/TAC Online Presentation

56. Usability Results Summary: Overall, the usability test showed very few problems with the School Improvement site. The few problems encountered dealt with the need for expanded explanations. One of the most important observations made by the design team was to rearrange the LIP page to allow all three search options to be seen above the fold. T/TAC Online Presentation

57. Overall Usability Recommendations: Move the introductory paragraph on the School Improvement page, possibly to the welcome page for the TTAC site On the top of the sub-categories page, it should say that only those sub-categories are highlighted that have data Increase attention to “SEARCH TIPS” and “GLOSSARY” T/TAC Online Presentation

58. Overall Usability Recommendations: There is a need for a help section. Whether this should be site wide help or LIP only help needs to be determined Category definitions should be along side option 1 (if these are the only categories defined) Opening paragraph on the site should be a little more detailed A LIP development resource for the LEA’s T/TAC Online Presentation

59. Future

60. Future Recommendations: Develop a method for inputting data for Proposals / Reports Develop a method for displaying LIP Reports A LIP development resource for the LEA’s T/TAC Online Presentation