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Big Government and Big Carriers Kris Twomey Law Office of Kristopher E. Twomey, PC 300 Commercial Street, Suite 2 Boston, MA 02109 617-953-0359 kris@lokt.net September 18, 2012 Kris Twomey Law Office of Kristopher E. Twomey, PC 300 Commercial Street, Suite 2 Boston, MA 02109 617-953-0359 kris@lokt.net September 18, 2012
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Carrier Relations Working with People at carrier –“People” Good Practices –document everything Installation issues –“NTF” Focus on Billing –Are your bills inaccurate? Contract Considerations –Dispute resolution language and procedures
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Carrier Relations Internal Collections/Outside Collections –Different responses Settlement or Litigation –Settlement always better, often must wave your sword first Some Anecdotes -State PUC litigation -State PUC “fast track” option -State or Federal court -State PUC or FCC lobbying or informal mediation -FCC formal complaint
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Government relations They can be your friends! Or not… Local authorities- Chamber of Commerce, Planning and Zoning Boards State PUCs –Helps to have one staffer that you can turn to FCC –Plenty of people there who will “listen” Congress?
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Thank you! Kris Twomey Law Office of Kristopher E. Twomey, PC 300 Commercial Street, Suite 2 Boston, MA 02109 617-953-0359 kris@lokt.net
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