1. ExperTech, Inc. Employee Manual Revised:

2. Company History  ExperTech was founded by three support technicians determined to provide first-class services to clients.  In five years, the client base has grown from 2 companies to more than 20 companies.

3. Our Current Staff  Operations  Full time 10  Part time 3  Training  Full time 22  Part time 8  Support  Full time 34  Part time 10

4. Company Policies

5. Work Hours  Core hours: 9 AM to 5 PM  Employees must be at headquarters or on- site during core hours.  Special schedule arrangements are subject to approval by Human Resources.  Employees who have worked six months are eligible for the 9-on-1-off schedule.

6. Time Tracking  Keep track of time you spend on a project as accurately as possible.  Use the established job code when recording time spent on each job.  Log your timesheets into the network no later than 10 AM each Monday.

7. Dress Code  If you are meeting with a client, wear professional business clothing.  If you are representing ExperTech in any capacity (i.e., when purchasing supplies), make sure you are neatly and cleanly dressed.  Otherwise, casual dress is usually acceptable.

8. Benefits

9. Holidays  Secular Holidays  New Year’s Day  Memorial Day  Independence Day  Labor Day  Thanksgiving Day  One additional “floating” day  Religious Holidays  Two “floating” holidays that can be used at your discretion

10. Vacation Policies  You earn 40 hours of vacation after one year of employment (borrowing can be arranged).  You earn 80 hours of vacation after two years of employment.  You earn 120 hours of vacation after five years of employment.

11. Leaves and Absences  After six months of employment, you are eligible for one sick day per month.  ExperTech will pay up to three days for funeral leave.  ExperTech will pay your regular salary for the days for time off for jury or witness duty; however, the amount paid by the court will be deducted from your regular compensation.

12. Insurance Benefits  All employees are eligible to join ExperTech’s contract with Premium Care HMO.  ExperTech pays 50% of the Premium Care annual premium.  Dental premiums are 100% payable by the enrollee.

13. Salary Issues  ExperTech pays a competitive wage and expects value for the money.  Salary increases are not automatic:  Are we still making money?  Are we still competitive?  Other forms of compensation may also be considered in lieu of straight cash increase.

14. Performance Reviews  Your first performance review takes place six months after you are hired; after that, performance reviews occur on an annual basis.  You are expected to be an active participant in the review process.  Performance reviews are the chief factor in determining salary increases.

15. ExperTech, Inc. Created by Tashia Weingartner