1. Become a Person of Influence with Jo Miller, CEO, Women’s Leadership Coaching, Inc.

2. Jo Miller Founding Editor of BeLeaderly.com and CEO of Women’s Leadership Coaching, Inc. Helps emerging leaders create a roadmap for their career advancement. Delivers more than 60 speaking presentations annually to audiences of up to 1,200. Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for conferences, professional associations, and corporate employee initiatives.

3. Copyright 2012, Women’s Leadership Coaching, Inc. I HAVE SOME UNIQUE KOALAFICATIONS

4. Are you the best kept secret in your organization?

5. INFLUENCE

6. “In my company, influencing skills are the single most important success factor after knowing your job.” JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

7. Are influence and power good or bad?

11. Try to Influence a Situation Become a Person of Influence

12. The Fundamental Truth About Influencing…

13. Dog Psychology Center

14. The Fundamental Truth About Influencing: Our behavior teaches people how to treat us.

15. “You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.” Laurie Oare, Division President U.S. Foodservice

16. BeLeaderly.com/ebsco This presentation is available at

17. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

18. Positional Influence The influence inherent in your job title and role.

19. Ways to build positional influence You have an important job – people need to know! Seize all opportunities to educate others about your role, and how you can help. Create your 30-second commercial.

20. 30 Second Commercial 1)Name 2)Job title 3)I am responsible for… a, b, c 4)Come directly to me when you need… x, y, z

21. “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say ‘do it’ and people get it done. I hate to bust your bubble.” “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say ‘do it’ and people get it done. I hate to bust your bubble.” Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

22. 6 Sources of Influence 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

23. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

24. Expertise Influence Comes from your qualifications, experience and accomplishments.

25. “It’s not what you know and it’s not who you know. It’s who knows what you know.” Nora Denzel, Interim CEO, Outerwall

26. Make your expertise visible Early career Work less! Don’t wait for an invitation to speak up regarding your expertise and accomplishments Mid-level Volunteer for high-profile assignments Senior-level Speak on panels, at conferences, to media

27. 6 Sources of Influence 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

28. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

29. Resources Influence Attracting the resources you need to do your job well.

30. Ways to increase resources influence Early Career Become a good negotiator Master “managing without authority” Mid-level Suggest special projects as developmental opportunities for others Understand how finances and budgets work in your organization Senior-level Be a mentor, sponsor, and talent scout

31. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

32. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

33. Informational Influence Having a finger on the pulse of what is going on in your organization, industry, and profession.

34. Become an informational powerhouse Have some go-to sources for information. Be aware of new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, technology, innovations, legislation… Network with other informational powerhouses. Filter out useful information from gossip or noise.

35. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

36. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

37. Direct Influence Being firm, professional and direct when someone’s behavior is out of line. (The 1% rule)

38. Effective use of direct influence 1)Be firm, fair and professional 2)Be direct and concise while delivering tough news 3)Explain what was unacceptable & why 4)Share your vision of their future potential.

39. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

40. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

41. Relationships Influence Comes naturally when you build a network of relationships across your organization and industry.

42. The most important asset you will build in your career: Your Network (Your Sphere of Influence)

43. “It’s not enough to have a bright idea. I have seen too many projects led by great, passionate people fail because they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire human fabric.” Sophie Vandebroek, CTO, Xerox

44. Increase your relationships influence Think strategically about who to include in your network. Build a supportive network of collaborators, influencers and advocates.

45. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

46. Of the six sources of influence: a)Which one is your strongest? b)Which one do you want to strengthen? How? Self-Evaluation

47. 6. Positional 5. Expertise 4. Resources 3. Informational 2. Direct 1. Relationships 6 Sources of Influence

48. BeLeaderly.com/ebsco This presentation is available at

49. “… a really great piece of advice I learned early on in my career and I’ve used continuously: never let an organization’s structure get in the way of achieving results. I’ve found that one needs to operate inside and outside of the structure, with a positive attitude, always moving forward, filling in the gaps where needed.” Vivian Banta, Vice Chairman, Insurance, Prudential Financial.