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US Bank Presentation to State of California CAL-Card Participants
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2 Presentation Agenda US Bank Team CAL-Card Facts and Tips U.S. Bank / Access Online Web Tool Transaction Management (TM) Transaction Approval Process (TAP) Taking your Program to the Next Level Free Consultation Accounts Payable Analysis Payment Plus
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3 Your US Bank Team – Who to Call Relationship Manager (RM) and Account Manager (AM) –Program reviews, product updates, issues and concerns, rebate information –Program optimization, program opportunities, new bank products, accounts payable analysis Account Coordinator Team (AC) –Account inquiry, manual authorizations, assistance with reporting, day to day service requests –Access Online user ids, custom reports, data files, rush cards –Access Online training and guidance Technical Integration Manager (TIM) –Technical solutions –Access Online or ERP integration –Access Online enhanced functionality Customer Service Representative (CSR) –Cardholder inquiries and declines –Transaction information or vendor authorization Technical Help Desk –Reset passwords, assistance with running reports –Technical problems with Access Online
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Your US Bank CALCard Team Relationship ManagementAccount Coordinator Courtney Hoppe, RMAmy Eubanks (310) 379-9292 612-973-1256 courtney.hoppe@usbank.com amy.eubanks@usbank.com Sarah Fortune, RM Matt Conn (612) 973-1329(612) 973-1328 sarah.fortune@usbank.com matthew.conn@usbank.com Susan Fowler, AM (503) 620-3716 susan.fowler@usbank.com
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5 CAL-Card Facts and Tips USBank Access Online– https://access.usbank.com –New Program Administrators request user id and password through AC –Existing Program Administrators are set up create user ids in Access Online Access Online WBT (Web Based Training) has separate passwords –To request WBT passwords e-mail calcard@usbank.com –Training tool for PA, BO and Cardholders Merchant Authorization Templates (MCC) customizable by agency –Work with AC to develop new templates Program Administrators and Billing Officials contact AC –Business hours 8:00 PT to 5:00 PT –After hours contact Customer Service Cardholders work directly with Program Administrators –Cardholder can call Customer Service for questions 800-344-5696
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7 Secure Account Management Tool Developed by USBank Supports multiple user types Program Administrators Billing Contacts Approvers Cardholders Hierarchy driven On-line Statements and Statement Billing Files Go green Maintain Control & Audit Access ® Online Key Points
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8 Transaction Management Review/Dispute Comments Reallocate Manage Tax User Line Items Statement Approval Transaction Approval Valid Value Lists Client System Validation Access ® Online Functionality Financial Extract Global Formats/Layout Scheduling Distribution Notifications Custom Extract Standard Extract Reporting Management Financial Supplier Tax Flex (Ad-hoc) Program Management Account Setup Account Maint. Web Statements MCC Auth Control Manager Approval Transaction Allocation Default Accounting Code Automated MCC Allocation Real-time Reporting
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9 Access Online Data Retention Cardholder Statements 18 months of statements available for download and print 6 Months of Transaction Management 24 Months of Reporting Administration Financial Management Program Management Supplier Management Tax and Compliance Management U.S. Bank Confidential **7 Years of Data available through your Account Coordinator**
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Processing Hierarchy Overview Hierarchy Components –Bank – Always 4 Digit Number –Agent – 4 Digit Number Bank Assigned –Company – 5 Digit Number Bank Assigned –16 Digit Managing Account number is assigned –Billing Level –Division –Level in Hierarchy to identify Approvers or ability to sort cardholders on Managing Account statement –Department –Level in Hierarchy to further identify Approvers or sorting on Managing Account statement
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Processing Hierarchy Overview Account Information Hierarchy in Access Online
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Access Online Transaction Management (TM) Allocation and accounting code management Allows you to delegate updating accounting code information per transaction to individual cardholders, or their managers and approvers –Client definable Accounting Code Structure to layout segment field names and lengths to match your systems –Structures are also customizable by hierarchy if different units within an organization use different field names and lengths –Flexible system of entitlements and account assignment for users allow multiple users access to review and update transactions –Allow users to update allocation information on more than one transaction and save time on their data entry
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Access Online Transaction Management (TM) Default Accounting Code
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Transaction Approval Process (TAP) Allows a client to require at least two users to review and electronically sign transactions for an audit trail after posting TAP is optional and can be used with or without the allocation features, but if they are used together, allocation information is locked once approved Approval status is maintained with every transaction, and can be worked either individually, or in batches to save time Approvals are completed by "forwarding" transactions to a selected manager user, who can then make changes, forward them on to another manager, reject them, or mark them final approved
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Transaction Approval Process (TAP) Final Approved
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16 Program Optimization though… Visa PerformSource Analytical Tools and
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17 Take your Program to the Next Level Consultation to analyze payments processes Identify cost savings and rebate opportunity –Visa PerformSource: –Accounts Payable Analysis –Identifies spend with Visa-accepting suppliers and quantifies card expansion opportunities –Best Practice Diagnostic –Identifies opportunities to adopt best practice policies, procedures and management practices –Consultative approach built upon best practices studies
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18 Access Online Payment Plus INVOICE RECEIPT ERP PROCESS APPROVALCODINGPAYMENT Automation – Security – Efficiency – Delivery - Reconciliation
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19 Access Online Payment Plus Benefits Innovative payment tool that allows you to expand your existing program –Great fit for AP payment processing –Decrease check payments – cost savings –Automate higher-dollar payments without losing visibility and control –Increase days payable, float time –Rebate opportunities
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20 Features Payments made efficiently –Payment delivery through U.S. Bank Access Online –Payment instructions may be sent via secure file –Online and on demand payment instructions –Dynamic credit adjustment –Payment mechanism is a cardless supplier account –Multiple invoices may be included on one payment –Secure supplier payment notification –Including remittance advice
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21 Features Reconciliation and Audit Reporting –Automatically matches transactions and provided payment instructions –Matched/unmatched transaction reporting –Financial extract for integration –Reporting for internal AP reconciliation
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22 Access Online Payment Plus Send Payment Instruction File G/L and ERP Integration U.S. BankAgencySupplier Load Payment Instructions Update Limits & Set Controls Retrieve Selected Account Access Online Payment Plus Load Transactions Reconcile Transaction Mgmt Financial Extracts Secure Supplier Notification Receive Payment Notification Process Payment 1 2 3 4 5
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23 Supplier Enablement Services Payment Plus Enablement Team –Modify accounts payable analysis to identify acceptors of Payment Plus –Supplier identification and prioritization to fit your business case –Dedicated resources to partner with you and your suppliers during implementation –Enables the supplier to begin accepting Payment Plus on your behalf
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24 Contact US Bank Relationship Management to get started Accounts payable analysis Build business case Review recommendations Choose payment method –(Card or Payment Plus) Prioritize suppliers Communicate with suppliers Transact with Payment Plus Save Money!
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