1. 1 Non-password part Password part UPU website Web interface 1 Web interface 2 Staff of Post Post's website web interface 1 Mailing public of country xyz IB database There would be 2 web interfaces, one for the mailing public and the other for staff of designated operators and/or UPU members. With this, there can be extreme focus on simplicity for the "public use" web interface Web interface 1 is for public use Web interface 2 is for use by DOs and UPU members A single administrative process and system/database supports both web interfaces This depicts a country wishing to host the UPU web application on its own website. A country could also refer its customers to the UPU public website, or choose to incorporate the inform- ation on its own website without making use of any UPU web interface Human interaction Data CEP C 1 GD 2013.1–Doc 6a.Annexe 1

2. Customer guide for mailing packages internationally This guide provides general information of use to postal customers wishing to mail merchandise internationally, as well as information specific to each destination country regarding articles that are not allowed to be mailed or for which there may be restrictions, such as licenses, certificates, special packaging, etc. The information is available in French and English, the working languages of the UPU. It is optionally also in the language of the destination country. This guide is intended to supplement information provided by the postal operator of the country of mailing. The postal operator of the country of mailing may also have export controls for specific articles. For these, contact the postal operator. Business customers and those with specialized requirements are also encouraged to contact the postal operator of the country of mailing. Language French English continue For business-concept illustration only Updated: YYYY-MM-DD For general information on postal customs declaration forms, click here 2 This document depicts navigation of the web interface for public use. It would be hosted on the website of Posts who choose to do so, and on the public (non-password) part of the UPU website. A different web interface would be on the password part of the UPU website – for use by designated operators. It would have additional information than that available for public use. Both web interfaces would be sourced from the same database. The objective of the web interface for public use is that it be extremely intuitive, unambiguous, user-friendly, and simple to understand.

3. Some articles are universally prohibited for mailing to other countries. Language French English Universally prohibited articles ‒ Narcotics and psychotropic substances, as defined by the International Narcotics Control Board ‒ Obscene or immoral articles ‒ Counterfeit and pirated articles ‒ Articles which, by their nature or their packing, may expose officials or the general public to danger, or soil or damage other items, postal equipment or third-party property ‒ Explosive, flammable or radioactive materials and dangerous goods ‒ Replica and inert explosive devices and military ordnance … Home page continue This screen is always displayed after pressing continue from the home page as it refers to dangerous goods, etc. The content is from UPU and ICAO publications and is made user-friendly for public use (the text here has not been made user- friendly) Updated: YYYY-MM-DD 3 Exceptionally admitted Clicking exceptionally admitted displays text relevant to exceptionally admitted dangerous goods and refers the sender to the national postal operator For a list of common-language dangerous articles, click here

4. Common-language list of dangerous articles This list of dangerous articles includes many common household and consumer products. They may not be dangerous at home, but they can become a hazard when shaken or when the temperature or pressure changes. Language French English … Drain cleaner (chemical) Perfumes Nail polish Flea collars or flea sprays Aerosols Bleach Pool chemicals Paints Matches Batteries Fuels or gasoline Airbags Dry ice Mercury thermometers Cleaning supplies Items previously containing fuel Glues Fireworks Home page continue Updated: YYYY-MM-DD 4 This list would be updated from time to time by the appropriate body of the POC.

5. Customer guide for mailing packages internationally Select the destination country: Language French English 5 Note: On the web interface intended for designated operators (DOs) that is on the restricted portion of the UPU website, this list also includes, for each country, the latest amendment date. It also includes the ability to sort the list by date, enabling DOs to easily identify countries that have made recent changes.

6. Destination country: country xyz General information regarding customs clearance a Gifts of value up to 45 Euro may be free of duty and tax b Additional charges that may be collected for customs clearance (e.g. administration fees, in addition to duty and/or tax): not applicable c Customs contact information: www.customs.xyzwww.customs d … to be determined Language French English continue Latest country update: YYYY-MM-DD 6 The source of these data elements is the Customs Matters Guide, questions 4.1, 5.2, and 11 Note: On the web interface intended for designated operators (DOs) that is on the restricted portion of the UPU website, this web page also includes the (minimum) three most recent IB circulars (year/number and date) regarding prohibitions and restrictions issued on behalf of the country

7. Destination county: country xyz Language French English back Prohibited articles: ‒ Radar detectors ‒ Human remains ‒ Prison-made goods ‒ Honey and preparations of honey ‒ Cards (playing) ‒ Leather goods ‒ Tobacco products ‒ Coffee products ‒ Saccharine (foodstuffs containing, in any amount) ‒ Chain letter items … Create PDF document* 7 This text is completely free-format and is made user-friendly for public use. The following articles are prohibited – not permitted for mailing to the country. For a list of articles that are restricted (permitted, but with conditions), click on "continue" continue *the PDF includes all info including universal prohibitions, and info in the local language, if any

8. Destination country: country xyz Language French English back Restricted articles: ‒ Firearms require presentation of a permit by the addressee ‒Coins; paper money; securities and other paper values of any kind; and unmanufactured gold, silver, and platinum may be imported only by authorization of the State Bank ‒ Gifts must be sent by private individuals. Those sent by commercial firms are not assessed as gifts by Customs ‒ Medicines and medicinal products require an import license issued by the Ministry of Health ‒ Used clothing, bedding, and rags must be accompanied by a certificate stating that they have been disinfected. ‒ Postage stamps are admitted only in registered mail … Create PDF document* *the PDF includes all info including universal prohibitions, and info in the local language, if any This text is completely free-format and is made user-friendly for public use. 8 The following articles are restricted (permitted, but with conditions) continue

9. Language French English Home page 9 Complete the form in English, French or in a language accepted by the destination country. Ensure the sender's full name and address is on the front of the item. Indicate gift, commercial sample, or document, as this affects the duty or tax payable. (e.g. gift items may have a higher threshold for duty and tax than other items.) Give a detailed description, quantity and unit of measurement for each article, e.g. 2 men's cotton shirts. Give the value of each article and the total weight and value of the item. Indicate the currency used, e.g. CHF for Swiss francs. Sign the form certifying its accuracy, and that the item contains no dangerous or prohibited articles. The Customs Declaration depicted here is a UPU model form. Postal operators in each country can have their own variations. This form, identified as CN 22, is the most commonly used form. Larger forms may also be used, depending on the postal item. A Customs Declaration is used whenever a postal item contains merchandise, or has the appearance of containing merchandise. For postal items containing goods that have been purchased, an invoice should also be included, preferably in a transparent envelope affixed to the outside of the item. For more information, contact your postal operator. General information on postal customs declaration forms This page is accessed from the home page or by repeated " continues "