1. Planning and Monitoring Committees

2. State Planning & Monitoring Committee District Monitoring & Planning Committee Block Monitoring & Planning Committee PHC Monitoring & Planning Committee Village Health Committee (VHSNC) Composition of Committees Feedback & Reports Public Health Officials Delegates from previous level committees Elected representatives NGO/ CBO representatives Appropriate Action & Intervention

3. Roles and responsibilities 1.Follow up action on gaps emerging from the community process 2.Periodic review of functioning of SHC, PHC and CHC 3.Display and dissemination of Citizens Charter and guaranteed health services 4.Initiate appropriate action on instances of denial/ negligence in provision of health services 5.Consolidation of village health action plans and charting out annual priorities

4. Composition of the Committees (Normative) 30% - Zilla, Janpad/ Taluka, Gram Panchayat representatives 40% - officials from Health, ICDS and PHED 30% - NGO /CBO representatives

5. Some positive experiences Suggestion boxes installed in PHC/ CHC to receive client feedback Untied funds being utilized as per locally identified priorities Rational deployment of ANMs Streamlining supplies of essential medicines

6. Thank You