1. Harvard ManageMentor ® Communication in Your Virtual Team

2. 2 Harvard ManageMentor: Communication in Your Virtual Team Discussion Topics  Assessing communication challenges you’re experiencing  Exploring ways to improve team communication © Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

3. 3 Harvard ManageMentor: Communication in Your Virtual Team Assessing Communication Challenges  What communication challenges are you experiencing now?  What communication challenges have you experienced in the past?  What challenges should any leader of a virtual team watch for? © Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

4. 4 Harvard ManageMentor: Communication in Your Virtual Team Exploring Ways to Improve Team Communication Who are ways to deal with the communication challenges we’ve been talking about?  Communication guidelines?  Communication standards?  Tools or technology?  Documentation? © Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.

5. 5 Harvard ManageMentor: Communication in Your Virtual Team Next Steps  Develop additional ideas for strengthening communication with help from resources in the Harvard ManageMentor topic Virtual Teams. Consider leveraging the:  Tips for Making Conference Calls  Tips for Writing an E-mail Message  Key Idea: Keep Everyone Informed  Tips for Establishing a Project Web Site  Tips for Leaving Voice Mail  Steps for Communicating with a Virtual Team  Use the communication approaches we discussed today. © Copyright 2010 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an affiliate of Harvard Business School.